Effective Date: 10 Aug 2025
At Kozzah, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (kozzah.com) and make purchases from our online store.
1. Information We Collect
When you use our website or place an order, we may collect the following types of information:
- Personal Information: Name, email address, billing/shipping address, phone number, and payment details.
- Account Information: If you create an account, we may store your login credentials and preferences.
- Order Information: Products purchased, order history, and shipping details.
- Technical Information: IP address, browser type, device information, cookies, and browsing behavior.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Personalize your shopping experience.
- Send you order updates, promotional emails, or offers (you may opt-out anytime).
- Improve our website, products, and services.
- Detect and prevent fraud or misuse.
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties to provide services, such as:
- Payment Processors (e.g., PayPal, Stripe) to securely process payments.
- Shipping Providers to deliver your orders.
- Service Providers (e.g., website hosting, email services, analytics) to operate and improve our store.
We may also disclose your information if required by law, legal process, or government request.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance your browsing experience.
- Remember your preferences.
- Track website performance and usage.
You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We use industry-standard security measures (SSL encryption, secure payment gateways, firewalls) to protect your personal information. However, no online method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing emails.
- Request details on how your information is processed.
To exercise your rights, contact us at [insert email address].
7. Children’s Privacy
Our website is not directed to individuals under 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us to have it removed.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Kozzah
Email: [email protected]
Website: https://kozzah.com